I ordered a server… Depending on the game you ordered, it may take several minutes to setup. Creating your account is quick and simple, but setting up a server may take a little longer, as there are files that need to be copied and permissions that need to be setup. Games like ARK and... [Read More]
These are two of the most commonly reported issues sent to TRUgaming Support. The answer depends largely on the user and the game, or a combination of both. Let me answer it like this.
The steps for contacting any Help Desk are fairly universal, whether it be about your favorite TRUgaming game server or calling the operating system provider about your PC or a an application you have installed. Yet the inevitable.. “it’s broke, fix it!!!” is issued… regardless of why or who broke it! Contacting Support Via Phone:... [Read More]
How to Use cpanel.trugaming.com Navigating the TCAdmin control panel seems harder than it really is. Check out our detailed guide below to get the most out of your game server! See also: Video Tutorial TCAdmin Control Panel Navigation Login Screen The TCAdmin Control Panel Login screen requires three items of information for you to... [Read More]