Support Blog

I Ordered a Server – Now What?

I Ordered a Server

I ordered a server…   Depending on the game you ordered, it may take several minutes to setup.  Creating your account is quick and simple, but setting up a server may take a little longer, as there are files that need to be copied and permissions that need to be setup. Games like ARK and... [Read More]

From the Desk of TRU_IT_GUY: Contacting Support

contacting support

The steps for contacting any Help Desk are fairly universal, whether it be about your favorite TRUgaming game server or calling the operating system provider about your PC or a an application you have installed.  Yet the inevitable.. “it’s broke, fix it!!!” is issued… regardless of why or who broke it! Contacting Support Via Phone:... [Read More]

TCAdmin Control Panel Guide

TCadmin Control Panel Guide

How to Use cpanel.trugaming.com Navigating the TCAdmin control panel seems harder than it really is. Check out our detailed guide below to get the most out of your game server! See also: Video Tutorial   TCAdmin Control Panel Navigation Login Screen The TCAdmin Control Panel Login screen requires three items of information for you to... [Read More]

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