How to Use cpanel.trugaming.com
Navigating the TCAdmin control panel seems harder than it really is. Check out our detailed guide below to get the most out of your game server!
See also: Video Tutorial
|The TCAdmin Control Panel Login screen requires three items of information for you to login.
If you have forgotten your password. Click on the [ Forgot your password? ] link. Reset information will be emailed the email address on file.
|My Profile – This section contains basic information provided when you ordered your server and we set up your account (if you ordered a TRUgaming server).
Feel free to add any additional information you would like to.IMPORTANT: If you change your email address, please remember to change it here so that you will continue to receive any updates, alerts, or other system messages regarding your account and/or servers.Additionally, if you forget your password, the email on file is used for password recovery/reset information.Account Security – Used for changing your current account password.This will NOT change any passwords you have setup in your game config files.
This is ONLY for access to the Control Panel and FTP access.You can also set up Two-Step Verification for your account (see below for more info)
Email Notifications – Copies of any of emails sent from the Game Control Panel to the email address on file.
TWO-STEP Verification (also known as two-factor authentication)
Allows you add an extra layer of security to your account. You sign in with your password and a code sent to your phone.
|Sub Users – Used to Add, Change or Delete new Sub Users to your account.
You can assign Sub Users specific permissions for specific games/voice services that you have associated with your account.
By selecting New from the options, you will see the same options as you would by selecting Create a Sub User.
Create a Sub User – Used to create New Sub Users under your User Account.
Game & Voice Management
|Game Services – Manage Your game server(s).
More information on managing your game server see this page: : Game Server Management
Voice Services – Manage your voice servers.
|Support Tickets – Choose this option to Manage (Reply/Update or Close existing support tickets that have been opened.
Open a New Ticket – Select this option to open a new Support Ticket.
More information on Opening a New Ticket follow this link: New Support Ticket
Still have questions about the TCAdmin Control Panel?
Send us an email, and we’ll gladly answer any further concerns you have.